Evergreen Line Rapid Transit Project

Communications, Consultation and Community Relations

Community Members Follow Construction Progress Through Kirk & Co.-Led Community Relations Program

Kirk & Co. designed and is implementing a comprehensive community relations program, to ensure local residents, businesses and the travelling public have access to timely and accurate information. Community relations activities include staffing a community relations office, meeting with community organizations and local residents, and implementing a business liaison program to help business owners understand upcoming work and to bring back to the project any business related issues. Communication tools include regular construction and traffic bulletins, community updates and information sheets, a website, and a Facebook page with construction pictures and videos demonstrating the Evergreen Line construction progress.

Evergreen Line and Public Consultation

Kirk & Co. designed and implemented a multi-stage consultation program for the Evergreen Line Rapid Transit Project, developing discussion guides and facilitating stakeholder meetings and open houses for the Preliminary Design Consultation and Station Area Design Consultation. Following each consultation period, Kirk & Co. produced a Consultation Summary Report highlighting key themes received through feedback forms and submissions, and heard at stakeholder meetings and open houses.

Project Background

The Ministry of Transportation and Infrastructure is constructing the Evergreen Line, which will open in fall 2016.

The Evergreen Line is a new rapid transit line that will connect Coquitlam to Vancouver via Port Moody and Burnaby. The Evergreen Line will be a fast, frequent and convenient SkyTrain service, connecting Coquitlam City Centre through Port Moody to Lougheed Town Centre. It will connect without transfer to the current SkyTrain network at Lougheed Town Centre Station and will integrate with regional bus and West Coast Express networks.

Key benefits of the Evergreen Line Rapid Transit Project include:

  • Better service – direct connection without transfer onto the Millennium Line, with trains every three minutes during peak periods and service almost 20 hours a day
  • Shorter commutes – travel time from Coquitlam City Centre to downtown Vancouver in approximately 40 minutes, saving almost 45 minutes per day compared to driving
  • Economic opportunities – stimulating community growth and new development and generating approximately 8,000 direct and indirect jobs

Learn more: Evergreen Line

Kirk & Co.’s strategic communications advice and leadership in managing the community relations program has been a valuable asset to this project, and a key component in successfully delivering a large infrastructure project in a highly urban environment.
Amanda Farrell, Executive Project Director, Evergreen Line Rapid Transit Project and Chief Executive Officer, Partnerships BC